Privacy Policy

We (mp-Infinite ) are deeply concerned about your privacy and we take this concern very seriously. This Privacy Policy ("Privacy Policy") sets out how we collect, process, use and may disclose your data when you use our mobile application and its versions ("App"). The App is referred to as the "Platform". References to "we", "our" or "us" or the "Company" shall mean the Platform and/or mp-Infinite. Any references to "you", "your" or "user" shall mean any person or entity using our Platform. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is a part of and is to be read with the Terms of Use ("Terms"). By using this Platform, you agree to the terms and conditions of this Privacy Policy. You also consent to our use and disclosure of your Personal Information (as defined below) in the manner described in this Privacy Policy. The capitalized words used in this Privacy Policy but not defined herein, shall have the meaning given to such words in the Terms. If you do not agree with the terms and conditions of this Privacy Policy, please do not use this Platform.

Information We Collect:

Log-in Data. User ID, mobile phone number, password, gender, and IP address. We may collect an indicative age range which tells us that you are of the appropriate age to access our Platform and certain features of our Platform (collectively, "Log-in Data").

Content You Share. This comprises all of the information you make available to other users via Platform, comprising such as: - Information about you or relating to you that is voluntarily shared by you on the Platform, including without limitation, any quotes, images, political opinions, religious views, profile photo, user bio and handle, inter alia.

- Any posts that you make on the Platform.

Information we receive from other sources. We may also be working closely with third parties (including, for example, business partners, sub-contractors in technical, analytics providers, search information providers) and may receive information about you from such sources. Such data may be shared internally and combined with data collected on this Platform.

Log Data. "Log Data" is information that we automatically collect when you use the Platform, whether through the use of cookies, web beacons, log files, scripts, including, but not limited to: - technical information, such as your mobile carrier-related information, configuration information made available by your web browser or other programs you use to access the Platform, your IP address and your device’s version and identification number; - information about what you have searched for and looked at while using the Platform, such as web search terms used, social media profiles visited, mini applications used, and details of other information and content accessed or requested by you while using the Platform; - general information about communications on the platform, such as the identity of a user that you have communicated with and the time, data and duration of your communications; and - metadata, which means information related to items you have made available through the Platform, such as the date, time or location that a shared photograph or video was taken or posted.

vCookies. Our Platform uses cookies to distinguish you from other users of our Platform. This helps us to provide you with a good user experience when you browse our Platform and also allows us to improve the Platform. We collect the cookie data from the cookies on your device. For detailed information on the cookies we use and the purposes for which we use them, kindly see our cookie policy Surveys. If you choose to participate in a survey, we may request you to provide certain Personal Information i.e. any information that could be used to identify you ("Personal Information"). We may use a third-party service provider to conduct these surveys and this will be notified to you prior to you completing the survey.

How We Use It:

- To set up and facilitate log-in to a user account on Platform;

- To notify you about changes to the Platform, including this Privacy Policy;

- Facilitate communications through the Platform, Account Manager, and email, including providing user support and enabling services;

- To enforce our terms, conditions, and policies and any of our rights, or the rights of our affiliate companies, or other users of the Platform;

- To develop new services and improve the existing services and the Platform and integrate user feedback and requests;

- To provide language and location based personalization;

- To administer the Platform and for internal operations, including troubleshooting, data analysis, testing, research, security, fraud-detection, account management, and survey purposes;

- To better understand how you use and access the Platform and to improve the user experience on the Platform;

- To pseudonymise and aggregate your information, including Personal Information, for conducting user demographic analysis on items such as region, phone model, operating system platform, system language, and the Platform version in order to better understand how our users are using Platform;

- To pseudonymise and aggregate your information, including Personal Information, for collection of web and account traffic statistics of what content and services are used when users access third-party services on the Platform;

- To upload or create replicable profiles on associated/ sister platforms operated by us or the Group;

- To assess effectiveness of and improve advertising and other marketing and promotional activities.v

Where we store your personal information:

We store your data with Amazon Web Services cloud platform provided by Amazon Web Services, Inc. (headquartered at 410 Terry Ave. N Seattle, Washington 98109, USA) and also on Google Cloud Platform provided by Google LLC (headquartered at 1101 S Flower St, Burbank, California 91502, USA) on their servers located in India and abroad. Both Amazon Web Services and Google Cloud Platform implement security measures to protect the loss, misuse and alteration of the information.

Users can also use our Platform to create and share content about you with the audience that they choose, such as posting a photo of you, or tagging you in any of their posts. We reserve the right to share all public content on any social media site or any other online or offline platform. We will never rent or sell your Personal Information to third parties, except on an anonymized basis, unless expressly provided in these Terms.

Where we store your personal information:

We store your data with Amazon Web Services cloud platform provided by Amazon Web Services, Inc. (headquartered at 410 Terry Ave. N Seattle, Washington 98109, USA) and also on Google Cloud Platform provided by Google LLC (headquartered at 1101 S Flower St, Burbank, California 91502, USA) on their servers located in India and abroad. Both Amazon Web Services and Google Cloud Platform implement security measures to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com and https://cloud.google.com. The privacy policies adopted by Amazon Web Services and Google Cloud Platform are available at https://aws.amazon.com/privacy/?nc1=f_pr and https://policies.google.com/privacy.

Disclaimer: Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to the Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Data Retention: We do not retain your Sensitive Personal Information (defined below in this paragraph) for longer than is required for the purposes for which the information may be lawfully used. Any other video/image created by you on the Platform will be stored for upto 180 days from the date of upload. After 180 days have elapsed, all such user content shall stand deleted automatically. However, for performance of contract with certain third parties, Platform’s business purposes, provision of products offered on the Platform, and for compliance of applicable law, we may retain content beyond the 180 day period of retention. You alone remain responsible for creating copies of such content for access beyond the 180 day retention period. You can also choose to delete your account. Further your account maybe auto deleted due to inactivity. There is also a possibility that copies of any public content maybe retained in our systems, including in cached and archived pages of the Platform, or if other users have copied or saved that information. In addition, due to the nature of the internet, copies of your content, including content that we/you have removed or deleted from your account, may also exist elsewhere on the Internet and be retained indefinitely. "Sensitive Personal Information" shall mean passwords and any other information that is classified as sensitive under Section 3 of the Rules.

Grievance Officer: We have a Grievance Officer to address your concerns regarding data safety, privacy, and the Platform usage concerns. We will resolve the issues raised by you within 15 (fifteen) days from receiving them. You may contact , Grievance Officer at any of the following address:

mp-Infinite

750E Chai Chee Rd, Singapore 469005. Monday to Friday.

Email: infinite66889@gmail.com

Note - Kindly send all user related grievances to the The Ombudsman resolve the same in an expeditious manner.

    Add time:2024-12-01     Update time:2025-02-26